Return and conditions


 
 

Return conditions:

The return procedure on Morellato.com is quick and easy:
 
  • The return is free and guaranteed within 30 days from the date of delivery or from the picking in-store of the order paid online.
  • The items to be returned must be included in their original packaging together with the warranty and placed in a box suitable for shipping.
 

How to activate the return procedure on Morellato

  • Log in to morellato.com
  • Enter the "My orders" section
  • Click on the order to return.
  • Under the heading "Item details" you will find the product of interest. Click "Return this item" and enter the "Return Authorization Request Form".
  • Motivate your request in the appropriate section.
  • Choose the address
  • The pickup date may take place within 3 days of acceptance
  • Send the return request.
  • Wait for confirmation and print the label you find in the "My returns" section.
  • Carefully follow the instructions that you will find together with the return labels.